Communications

Price: $15/month and up | Upgrade: free | Copies sold: 1,000 - 9,999
Current version: 3.2.4 | Year released: 2003 | Year updated: 2005

Documentation:
  • on-line help

Description:
Provide Support is an online service that allows agents to chat via text messaging with prospective clients visiting their website. The service also allows agents to see which listings prospective clients are looking at and how much time they are spending on each one.

At any time, agents can invite the website visitor to discuss what type of property he or she is looking for. The agent may then use the opportunity to increase the client’s interest in preferred listings.

Provide Support chat allows agents to monitor their website for chat requests 24/7 from any location, from any system connected to the Internet. The system supports agent-to-agent chats, chat transfers (to other agents) and automatic chat transcript emailing.

The system is very easy to set up--just paste a small HTML snippet into the web page source code. No software installation is required on the customer's side. There is no setup fee, no contracts, and no hidden costs. Provide Support offers a 10-day free trial with all features fully functional.

Computer operating systems:
  • Windows Me/98/95 or earlier
  • Windows NT/2000/XP
  • Linux
  • Web based