Knowledgebase
Troubleshooting: uploading a picture
Problem:
Why can't I upload a picture?Solution:
Every picture must be in .JNG, .GIF or .PNG format and its maximum size shouldn't exceed 1 Mb.You can use an image editor application (Irfan View, Paint from Windows, ACDSEE) to edit your picture to fit these conditions. If these requirements are met and you still have trouble with the upload procedure, then contact us at support@netreal.net (attach the picture to your email).
